Last Updated: April 15, 2025
By booking a service with ESTATE SHUTTER FL LLC ("we," "us," or "our"), you ("Client" or "Customer") agree to the following terms and conditions:
Appointments may be scheduled through our official website, by phone, or confirmed in writing (email or text). By booking—regardless of the method—you agree to be bound by these Terms of Service in full. Verbal confirmations by phone are considered legally binding agreements to these terms.
Rescheduling or cancellation with less than 24 hours' notice will incur a $75 USD fee, charged to the payment method on file or added to your invoice. This applies regardless of the reason, including inclement weather (unless deemed unsafe by us), unprepared properties, or last-minute conflicts. If our team arrives and cannot complete the shoot due to inaccessibility or an unprepared property, the full fee will be charged with no refund. If a return visit is required, the Client will be charged the full service rate again for the second visit.
If no authorized person is present within 15 minutes of the scheduled shoot and we are unable to contact the Client, it is considered a no-show. No-shows are charged in full. The amount will be charged to the payment method on file or added to your invoice. ESTATE SHUTTER FL LLC retains full rights to pursue recovery of unpaid no-show fees through any legal means, including small claims court, third-party collections, or legal enforcement.
Full payment is due within 48 hours of content delivery, regardless of satisfaction. Use or sharing of any delivered content constitutes acceptance and triggers full payment. No media may be published or distributed prior to payment. Unpaid invoices are subject to late fees after 7 calendar days. The Client authorizes ESTATE SHUTTER FL LLC to charge the stored payment method for:
Media is typically delivered within 12–24 hours, but may take up to 7 calendar days. No compensation or complaints will be accepted until after this 7-day period. Revisions are limited to scope and do not include preference-based changes. Satisfaction is not a basis for non-payment. All creative decisions—including angles, lighting, and composition—are final. Once services are delivered, no refunds, discounts, or chargebacks will be permitted.
Reshoots are not included unless caused by a verified technical error. Changes due to weather, angles, staging, or creative preference are chargeable and scheduled at our discretion.
Clients are expected to ensure the property is 100% ready and accessible at the time of the appointment. If the photoshoot is extended beyond the scheduled time due to delays caused by the Client, the Client's representative, or the condition of the property—including, but not limited to:
ESTATE SHUTTER reserves the right to apply an additional fee for extra time on site. This fee is calculated at our discretion and based on the time impact to our team and other scheduled appointments.
Additional time beyond 15 minutes of the scheduled session may automatically trigger such a charge.
All media remains the property of ESTATE SHUTTER FL LLC. Clients are granted a limited, non-transferable license for marketing the booked property only. All other usage requires written permission and may incur licensing fees.
Clients are responsible for property readiness. We are not liable for unsafe conditions, delays, or obstacles caused by property access issues.
Shoots proceed in most weather conditions. Unsafe weather is evaluated at our discretion.
Quoted services reflect the scope agreed at booking. Add-ons must be confirmed in advance.
The Client indemnifies ESTATE SHUTTER FL LLC against all liabilities related to property access, third-party disputes, and media use. Total liability is capped at the service amount paid.
Clients must attempt to resolve concerns with us before filing any chargebacks. Unjustified chargebacks will be treated as contract breaches. Legal recovery of costs and termination of future services may follow.
Rush delivery may be available for an additional non-refundable fee. Turnaround is not guaranteed during unforeseen delays.
Any client engaging in abusive, discriminatory, or inappropriate conduct will be refused service. No refunds will be issued in such cases, and legal action may be taken where necessary.
We reserve the right to use delivered content for our portfolio and marketing. Clients may request to opt out in writing prior to the shoot.
Media is delivered via Aryeo or Google Drive. Clients must download all files within 30 days. Rehosting may incur a fee.
Clients will receive a checklist prior to their shoot. Failure to comply may impact results and does not qualify for a refund or reshoot.
All service communication must go through ESTATE SHUTTER FL LLC executives. Clients may not give directions or make payments directly to photographers. Doing so constitutes breach of contract.
Each shoot is governed individually. Missed appointments are not credited. Custom package pricing applies only to pre-booked services.
Subjective dissatisfaction with media quality, angle selection, or lighting does not exempt the Client from payment. ESTATE SHUTTER FL LLC retains full legal rights to pursue collections, small claims, or civil recovery including fees, costs, and administrative charges.
These Terms are governed by the laws of the State of Florida and applicable U.S. federal law. All disputes will be handled in the appropriate courts of Florida.
By booking, the Client confirms that they have read, understood, and accepted these Terms of Service, including payment, legal, and usage policies.
These Terms are subject to change. The most current version will always be available upon request or through our official channels.