Privacy Policy

1. Introduction

Estate Shutter ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Estate Shutter when you use our website (estateshutter.ca), services, or otherwise interact with us.

We respect your privacy and are committed to protecting it through our compliance with this policy. Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it.

2. Information We Collect

We collect several types of information from and about users of our website, including:

Personal Information

• Contact information (such as name, email address, mailing address, and phone number)
• Property information (such as property addresses, access details, and property specifications)
• Booking and service preferences
• Payment information (credit card details, billing address, and other financial information)

Non-Personal Information

• Usage details, IP addresses, and browser information
• Information collected through cookies and other tracking technologies
• Device information (operating system, browser type, device type, and system performance)

3. How We Collect Information

We collect information from you in the following ways:

• When you directly provide it to us (e.g., filling out forms, creating an account, or contacting us)
• Automatically as you navigate through our site (using cookies, web analytics, and other tracking technologies)
• From third parties (e.g., business partners, booking platforms, or service providers)

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and collect certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

4. How We Use Your Information

We use the information we collect about you or that you provide to us, including any personal information:

• To provide, maintain, and improve our services
• To process and manage bookings and appointments
• To communicate with you about our services, updates, and promotional offers
• To personalize your experience and deliver content relevant to your interests
• To process payments and prevent fraud
• To comply with legal obligations
• To respond to your inquiries and provide customer support
• To analyze usage patterns and improve our website functionality

5. Disclosure of Your Information

We may disclose personal information that we collect or you provide:

• To our subsidiaries and affiliates
• To contractors, service providers, and other third parties we use to support our business
• To fulfill the purpose for which you provide it
• For any other purpose disclosed by us when you provide the information
• With your consent
• To comply with any court order, law, or legal process
• To protect the rights, property, or safety of Estate Shutter, our customers, or others

We do not sell, rent, or lease our customer lists to third parties.

6. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our website. Any transmission of personal information is at your own risk.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access personal information we hold about you
• The right to request correction of your personal information
• The right to request deletion of your personal information
• The right to object to processing of your personal information
• The right to request restriction of processing your personal information
• The right to data portability
• The right to withdraw consent

To exercise any of these rights, please contact us using the contact information provided at the end of this Privacy Policy.

8. Children's Privacy

Our website is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this website.

If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.

9. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. If we make material changes to how we treat our users' personal information, we will post the new Privacy Policy on this page with a notice that the Privacy Policy has been updated.

The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for periodically visiting our website and this Privacy Policy to check for any changes.

10. Contact Information

If you have any questions or concerns about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: